GREEN AUTOMATION CUSTOMER PORTAL
Our work does not end with an installed growing system. The Green Automation team offers continued support to our clients both during and after the warranty period.
To ensure your growing system performs, operates and delivers continuously, it is imperative to perform routine maintenance and cleaning, according to product information sheets and manuals. Part of maintenance is regular replacement of wear-and-tear parts.
To facilitate a two-way communication for ordering spare parts as well as trouble shooting, Green Automation has created the Green Automation Customer Portal. Each client has access to their company-specific Green Automation Portal.
- Know it
Manuals, Product information sheets
- Solve it
Support services (troubleshooting, chat, live video support)
- Maintain it
Order spare parts
Know It – Manuals and Product Information
Look up detailed information about your growing system in the electronic manuals and product information sheets
Solve It – Support Services
Chat with our technical support team through the portal for the fastest response and solution to an issue. Schedule a live video support call and take a virtual walk through the greenhouse with our technical support team to show, discuss and get answers to your questions.
Maintain It – Identify Spare Parts Needed
Access the detailed drawings of each machine and component in the growing system to identify the part you need to replace. Contact us to place a spare part order.
Identify the part you need to replace
Drawings can be looked at in normal view or exploded view, giving you access to every nut and bolt.